H&R Block Lies, Cheats and outright Sucks!
Posted on February 4, 2009
Filed Under IRL | 1 Comment
Ok folks, its been a while 7 months since I even looked at this blog, to be honest I actually forgot it even existed.
Anyway, this deserved its revival, Its taxtime ’09 and we just got our W2′s. Last year we filed at HR Block and got a very decent refund (thanks kids!) we had the refund loaned onto a HR Block Emerald card (DIL or RID or some shitty acronym I forgot) within 48 hours the refund money was available to spend on the card. Awesome!
Well, this year things didn’t quite go so well.
We got to HR Block, did or taxes, during which time we asked several basic questions any normal person with half a brain cell would ask.
Me: Will the loan ding our credit
HR Fuck: Nope, not at all – why should it!
Me: We already have an Emerald account, can we use it from last year to avoid new fees?
HR Fuck: Theres no change for the Emerald card account i’ll just make you a new one
Me: When should we expect the refund, is this a deffinite?
HR Fuck: 48 hours max, absolutely, infact I’m so certain, you should check the cards balance tomorrow evening *wink*
72 hours later the wife gets a credit alert email, no money on Emerald card WTF BBQ! THEY DINGED OUR FUCKING CREDIT!@%% *nerd rage*
4 Days later having heard nothing from HR Cock Block we called to find out WTF was going on “sorry you got denied the loan, it will be 8-15 days”
Ok, WTF, Seriously, WTF. My wife scrutinized the paperwork and found out not only did they lie to us about the approval, the credit check, the time period the money would be available – they also lied about the fee, We were charged an extra $29 to create a new HR Block Emerald card account!
So far its been 15 days and still no refund – I’m awaiting a reply from the regional manager who I left a rather unpleasant voicemail for. The lies and deceit are fucking appauling, after reading hundreds of smilar complaints on various consumer affair websites, I think its time they get their shit together and do something about this monumental fuckup.
Has this happened to you? Do you just hate HR Block? let me know your thoughts before I send this post off to some HR Block peeps.
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One Response to “H&R Block Lies, Cheats and outright Sucks!”
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so, did you ever get it taken care of?